Cybergate is a managed IT services and digital solutions company based in Melaka, Malaysia. We provide onsite and remote IT support, cybersecurity, Microsoft 365 setup, cloud migration, website development, SEO and digital advertising for businesses across Kuala Lumpur, Selangor, Negeri Sembilan and Melaka.
We are based in Alor Gajah, Melaka. We serve clients across four states: KL, Selangor, Negeri Sembilan and Melaka. Remote support is available nationwide.
Our roots go back to 2014 when we were founded as Solution Bytes Sdn Bhd in Puchong. We rebranded to Cybergate MSP Technology in 2020. Over a decade of experience in Malaysian business technology.
Yes. Cybergate MSP Technology is a registered Malaysian company. SSM number: RA0096955-W.
We provide both onsite and remote IT support. Onsite support covers Melaka, Selangor and KL. Remote support covers all of Malaysia. Services include server management, network setup, hardware troubleshooting, Microsoft 365 administration, firewall configuration and user support.
Yes. We offer monthly managed IT support retainers for businesses that want a dedicated IT team without hiring full-time staff. Contact us for a quote based on your team size and requirements.
Response time depends on the support package. Our managed support clients receive priority response. Contact us to discuss a support agreement that matches your business needs.
For onsite visits we primarily cover KL, Selangor, Negeri Sembilan and Melaka. Remote support and cloud system administration is available to businesses anywhere in Malaysia.
We work with what you have. Our engineers assess your current environment before recommending any changes. We do not push unnecessary upgrades or replacements.
We provide endpoint protection, firewall setup and monitoring (Fortinet), ransomware defense, two-factor authentication deployment, user access control, vulnerability assessment and ISO 27001-aligned security structure advisory for SMEs.
Yes. We advise Malaysian businesses on data protection practices aligned with the Personal Data Protection Act 2010. This includes data audit, access control implementation, staff training and documentation.
Contact us immediately on +6013-256 2218. We handle ransomware incident response including containment, recovery from backup and hardening to prevent repeat attacks.
Yes. We handle full Microsoft 365 deployment including user account creation, Exchange email setup, Teams, SharePoint, OneDrive and MFA. We also migrate from existing email platforms including cPanel, Zoho and Google Workspace.
Yes. We have performed Azure VM provisioning, on-premise to cloud migrations and data transfers for clients across various industries. We handle planning, execution and post-migration support.
Yes. Email, calendar and file migration from Google Workspace to Microsoft 365 is something we do regularly. Contact us for a scoped quote.
We build WordPress websites including company profile sites, service pages, e-commerce stores and landing pages. All sites are built with SEO, mobile responsiveness and site speed in mind from day one.
Yes. We can register your domain, recommend the right hosting plan and handle the full setup. We also migrate existing websites to better hosting if your current setup is slow or unreliable.
Yes. Whether your site is slow, broken, not ranking on Google or just outdated, we can audit it and fix or improve it. We do not require you to rebuild from scratch unless it is necessary.
Yes. We provide on-page SEO, technical SEO, keyword research, Google Search Console setup, blog content strategy and monthly ranking reports. We have managed SEO for clients in property, legal, medical, retail and service industries.
Honest answer: meaningful organic ranking improvements typically take 3 to 6 months depending on your industry, competition and the current state of your website. We do not promise overnight results and we do not use black-hat techniques that can get your site penalised.
Yes. We manage Google Search Ads, Performance Max, Meta (Facebook and Instagram) Ads and TikTok Ads. We handle campaign setup, ad copy, UTM tracking, retargeting and monthly reporting.
No. The first consultation is free. We assess your situation and give you honest advice before any commitment.
Depending on the service it may be a one-time project fee, a monthly retainer or a combination. We provide written quotations with full scope before starting any work. No hidden charges.
Some services such as managed IT support and SEO work better on a monthly retainer basis due to the ongoing nature of the work. However we are flexible and discuss arrangements that suit your business. We do not lock you into unfair contracts.