Website Maintenance & Support in Malaysia
A website is not "build once and forget". Without updates and backups it gets slow, breaks, or gets hacked. Our care plans keep your WordPress site secure, fast and online - so you never lose business. Choose monthly or save with yearly.
Care Basic
Keep your site safe & online
Save 2 months vs monthly
or RM1,200/year (2 months free)
- WordPress core, theme & plugin updates
- Weekly off-site backup + restore
- Security scan, firewall & SSL renewal
- 24/7 uptime monitoring
- Up to 30 min content edits / month
- Email support
Care Plus
Our most popular plan
Save 2 months vs monthly
or RM3,200/year (2 months free)
- Everything in Care Basic
- Daily off-site backup
- Priority updates + monthly health check
- Up to 2 hours content edits / month
- Performance & speed optimisation
- Monthly report
- Priority WhatsApp support
Care Business
For e-commerce & larger sites
Save 2 months vs monthly
or RM6,500/year (2 months free)
- Everything in Care Plus
- E-commerce / WooCommerce support
- Up to 5 hours content edits / month
- On-page SEO upkeep
- Staging site for safe changes
- Guaranteed response SLA
- Quarterly strategy review
All plans are managed by our in-house team in Shah Alam & Melaka. Cancel anytime on monthly plans. Need something custom or have a non-WordPress site? Ask for a custom plan.
What you get every month
Protected from hacks
Outdated plugins are the #1 cause of hacked WordPress sites. We keep everything patched and scanned so attackers cannot get in.
Always backed up
Automated off-site backups mean that if anything ever goes wrong, we restore your site quickly - no lost data, no panic.
Online & fast
24/7 uptime monitoring alerts us the moment your site goes down, and regular speed checks keep it loading fast for customers and Google.
Edits without the hassle
Need to change text, swap an image or add a page? Send it over - your plan includes monthly edit time, done by us.
Website Maintenance FAQs
Do I need a care plan if my website works fine now?
Yes - "working fine" today does not mean secure. WordPress, themes and plugins update constantly, and skipping updates is how sites get slow, break, or get hacked. A care plan prevents problems instead of paying to fix them later.
What is the difference between monthly and yearly?
Monthly is a recurring fee you can cancel anytime. Yearly is paid upfront for 12 months at the price of 10 - so you get 2 months free. Yearly is best value if you are committed for the year.
Do you maintain websites you did not build?
Yes. We can take over maintenance of most existing WordPress sites. We start with a quick health check, then bring it up to date and onto your chosen plan.
What if I need more edits than my plan includes?
No problem - extra work is quoted separately at a fair hourly rate, or you can move up to a higher plan with more included hours.
Keep your website secure and online
Talk to our team about the right care plan for your site - no obligation.
Get started with Cybergate
Leave your details and our team will reply within 1 business day. No obligation.
Request a Quote
Tell us what you need and we will send a tailored quote within 1 business day. No obligation.
What Our Clients Say on Google
Real, verified reviews from Malaysian businesses we support - straight from our Google Business Profile.