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How to Set Up a Synology NAS for Business


📄 Cloud & Backup
🕑 10 min read
Cybergate IT Team
Synology NAS network attached storage business setup
A Synology NAS provides centralised file storage, backup and sharing for Malaysian business teams at a fraction of cloud storage costs.

A Synology NAS (Network Attached Storage) gives your business a private file server that all staff can access over the office network or internet. It provides file sharing, automatic backup, ransomware protection through versioning, and remote access via Synology Drive – all hosted on your own hardware without monthly cloud storage fees. This guide covers setting up a Synology NAS from scratch using DSM 7.x.

This guide is applicable to all current Synology business NAS models including the DS223, DS723+, DS923+, DS1522+ and RS-series rack units.

What You Need Before Starting

Compatible NAS hard drives installed in all drive bays (see FAQ for recommended drives), an Ethernet cable to connect the NAS to your office switch or router, a Windows or Mac PC on the same network to complete the setup, and administrator access to your network.

Step 1: Install Hard Drives and Connect to Network

1

Install Hard Drives

Before powering on the NAS, install the hard drives:

  • Pull out each drive tray (button-release or screwed depending on model)
  • Slide the 3.5″ hard drive onto the tray and secure with the four side screws
  • For 2.5″ drives, use the bottom mounting holes
  • Push the trays back until they click into place

Connect the NAS to your network switch or router using an Ethernet cable. Connect the power adapter and power on. The STATUS light will flash during boot (1 to 3 minutes).

Step 2: Find the NAS and Install DSM

2

Access Web Assistant

Open a web browser on a PC connected to the same network. Go to: find.synology.com

The Web Assistant will automatically find the Synology NAS on your network and display it. Click Connect. Alternatively, if you know the NAS IP address (check your router DHCP table), go directly to http://NAS-IP-address:5000.

3

Install DSM 7

Click Install Now to install the latest DSM (DiskStation Manager) operating system. The NAS will download DSM from Synology servers automatically (internet connection required). The installation takes 5 to 10 minutes and includes an automatic restart.

During setup, configure:

  • Server Name: A name for the NAS on the network (e.g. CYBERGATE-NAS or OFFICE-NAS)
  • Admin Username: Create a named admin account (avoid using the default admin username)
  • Admin Password: Strong password of at least 16 characters
  • QuickConnect ID: Optional – allows access from outside the office via find.synology.com/yourid
Synology DSM dashboard storage manager
Synology DSM 7 provides a web-based desktop interface for managing all NAS functions.

Step 3: Create Storage Pool and Volume

DSM Desktop Storage Manager Storage Pool Create
4

Create Storage Pool with RAID

Open Storage Manager from the DSM desktop. Click Storage Pool > Create.

Choose Better performance for a standard RAID configuration. Select the RAID type:

  • RAID 1 (2-drive NAS): Mirror – one drive is an exact copy of the other. 50% storage efficiency. Tolerates one drive failure.
  • RAID 5 (3 or 4 drives): Parity – distributes data and parity across all drives. Good efficiency. Tolerates one drive failure. Recommended for 4-bay NAS.
  • SHR (Synology Hybrid RAID): Recommended for mixed drive sizes. Automatically optimises based on available drives.

Select all installed drives and click Next. Perform a disk check when prompted (takes several hours but confirms drive health). Create the storage pool.

5

Create a Volume

After the storage pool is created, click Volume > Create. Select the storage pool created above. Set the volume size (recommend: use maximum available space unless you plan multiple volumes). Set the file system to Btrfs (recommended – supports snapshots, file self-healing and better ransomware protection than EXT4).

Click Next > Apply. The volume will initialise over the next few minutes to hours depending on drive size.

Step 4: Create Shared Folders

Control Panel Shared Folder Create
6

Create Department Folders

Go to Control Panel > Shared Folder > Create > Create Shared Folder. Create folders for each team or purpose. Example structure:

  • Company – company-wide documents accessible to all staff
  • Finance – restricted to finance team only
  • HR – restricted to HR and management
  • Projects – accessible to all or by project team
  • IT – IT team only
  • Backup – for backup jobs (not directly accessible to users)

For each folder, enable Enable data checksum for advanced data integrity (Btrfs only) and Enable Windows ACL-based privilege for granular permission control.

Enable Snapshots

After creating shared folders, go to Control Panel > Shared Folder > select folder > Snapshots > Schedule. Configure hourly snapshots kept for 24 hours, daily snapshots kept for 30 days. Snapshots protect against accidental deletion and ransomware – users can restore previous versions directly from the right-click menu in File Explorer.

Step 5: Create User Accounts and Set Permissions

7

Create Users and Groups

Go to Control Panel > User & Group > User > Create. Create an account for each staff member with their name and a strong password. Enable Disable the user for accounts that are not yet active.

Create groups for each department (Control Panel > Group > Create): Finance, HR, Management, All Staff. Add users to their respective groups.

Assign shared folder permissions by group: select a shared folder > Edit > Permission. Add groups and assign Read/Write or Read-Only access. Remove the guest and admin accounts from shared folders where they should not have access.

Step 6: Set Up Backup Jobs with Hyper Backup

8

Install and Configure Hyper Backup

Open Package Center and install Hyper Backup (free, from Synology).

Open Hyper Backup and click + (Data backup task). Choose your backup destination:

  • External device (USB drive): Fastest for local backup. Plug in an external USB drive to the NAS USB port and select it.
  • Synology C2 Storage: Synology’s own cloud backup service. Affordable at approximately USD 9.99/month for 200 GB.
  • Amazon S3 / Wasabi / Backblaze B2: Third-party cloud storage. Lower cost per GB but requires creating an account and S3 bucket.

Select the shared folders and applications to back up. Set a schedule (recommend: daily at 2am). Set the number of backup versions to keep (recommend: 30 days of daily backups).

Run the first backup manually to verify it completes without errors. Check the backup log after the first run.

Need IT Help in Malaysia?

Cybergate provides backup and disaster recovery Malaysia for businesses across Malaysia. Our team is available Monday to Saturday, 9am to 6pm.

Frequently Asked Questions

For a 2-drive NAS (DS223, DS723+): use RAID 1 (mirroring) – if one drive fails, data is intact on the other. For a 4-drive NAS (DS923+, DS1522+): use RAID 5 (single parity) – tolerates one drive failure with better storage efficiency, or RAID 6 (double parity) for critical data that can tolerate two simultaneous drive failures. Never use RAID 0 (striping) for business data as any single drive failure causes total data loss.

Synology maintains a Hardware Compatibility List (HCL) at synology.com/en-global/compatibility. For business NAS units, use Seagate IronWolf or IronWolf Pro, Western Digital Red Plus or Red Pro, or Toshiba N300 drives. These are designed for 24/7 NAS operation. Consumer desktop drives (Seagate Barracuda, WD Blue) are not recommended as they are not designed for always-on multi-drive NAS use.

For most Malaysian SMEs with under 50 users, yes. Synology NAS supports SMB (Windows file sharing), Active Directory integration, quota management and access control that matches what a Windows file server provides. It uses significantly less power, requires less maintenance and Synology DSM is more user-friendly than Windows Server. For organisations needing Active Directory domain controller functionality, Group Policy or complex Windows application hosting, a Windows Server is still required.

Use Synology QuickConnect (free, built-in) which allows access through a Synology relay server without port forwarding. For higher security and performance, configure DDNS with your domain and set up Synology VPN Server. For staff using sync and collaboration, install Synology Drive on their devices – it works similarly to OneDrive or Dropbox but using your own NAS.

CG
Cybergate IT Team
Managed IT support for Malaysian businesses since 2014. Microsoft Partner · Fortinet Technology Partner. About Us

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