Certified By Microsoft Partner Google Partner Fortinet CompTIA A+ Azure Fundamentals
500+
Malaysian Businesses Supported Since 2014
10+
Years of IT Experience Across All Four States
95%
First-Visit Resolution Rate for Hardware Issues
4hr
Average Onsite Response Time in KL and Selangor
What We Do

Our Complete Range of Services

From fixing a broken server to ranking your business on Page 1 of Google - Cybergate handles everything technology for Malaysian SMEs under one roof.

Onsite IT Support

Certified engineers dispatched to your premises across KL, Selangor, Negeri Sembilan and Melaka. 2–4 hour response for urgent issues. 95% first-visit resolution rate.

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Remote IT Support

Instant remote assistance via secure encrypted sessions. Fast resolution for software, configuration and connectivity issues without waiting for a site visit. Available Malaysia-wide.

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IT Support and Outsourcing

A full IT team for your business without the cost of hiring in-house staff. Monthly managed IT covering helpdesk, infrastructure management, vendor coordination and proactive monitoring.

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IT Hardware Supply

Dell, HP, Lenovo, Synology and Cisco equipment sourced, delivered and installed by certified engineers. Authorised reseller with warranty support. All brands, all budgets.

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Backup and Disaster Recovery

Automated backup using Veeam, Acronis and Synology with offsite cloud copies on Wasabi or Backblaze B2. Guaranteed recovery - tested, not just configured. RTO and RPO documented.

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Cybersecurity

Fortinet firewall deployment, endpoint protection, PDPA compliance advisory and 24/7 threat monitoring. Certified Fortinet partner. Protect your business from ransomware, phishing and data breaches.

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Microsoft 365 and Cloud

Full Microsoft 365 setup, migration and ongoing administration. Teams, Exchange, SharePoint, OneDrive, Azure VM provisioning and Google Workspace. Including MFA and security configuration.

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Website Development

Fast, mobile-first WordPress websites built with SEO foundations, security hardening and WhatsApp integration. Company profiles, e-commerce, landing pages. Prices from RM999 one-time.

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SEO and Google Ranking

Monthly SEO with keyword research, technical fixes, on-page optimisation, content writing and backlinks. Documented ranking commitment on every plan. Prices from RM750/month.

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Why Cybergate

One Team. Everything Technology.

Most IT companies only do break-fix or hardware. Cybergate covers your entire technology stack - so you deal with one trusted team, not five different vendors.

Certified Engineers - No Juniors on Critical Jobs

Every engineer dispatched holds Microsoft, CompTIA or Fortinet certifications with real-world Malaysian business experience. We do not send trainees to fix your server.

Full Transparency - Written Proposals, No Surprises

You receive a clear written scope, timeline and price before any work starts. No vague quotes, no hidden charges and no billing surprises at the end of the month.

10+ Years in Malaysian Business - We Know the Market

Founded in Puchong in 2014. We understand Malaysian SME challenges - PDPA compliance, local bank integrations, Maxis and Astro fibre, and real Malaysian business budgets.

One Point of Contact - IT, Web, SEO and Security

Your IT support, website, SEO and cybersecurity are all managed by the same team. No miscommunication between vendors. One call, one team, one invoice.

PDPA-Aligned Data Handling on Every Engagement

All engineers sign NDAs. Remote sessions use encrypted connections. We never retain access after a session ends. Formal data processing agreements available for regulated industries.

Fast Response - 2 Hour Callback, 4 Hour Onsite

Managed support clients receive priority response. For onsite visits in KL and Selangor, typical response time is 2–4 hours. Same-day visits available for morning requests.

Our Process

How We Work With You

From first contact to ongoing support - a simple, transparent process built around your business needs.

01

Contact and Consultation

Call, WhatsApp or fill a form. We discuss your needs, current setup and challenges. No obligation, no pressure.

02

Assessment and Proposal

We assess your environment and provide a clear written proposal: scope, timeline and price. Everything documented upfront.

03

Implementation

Certified engineers execute the project with regular updates. We handle everything - you stay focused on your business.

04

Ongoing Support

After delivery we provide full documentation, staff briefings and ongoing support. We are reachable when things go wrong.

Industries We Serve

Experienced Across Malaysian Business Sectors

We have supported businesses across healthcare, property, legal, manufacturing, retail, F&B and education for over a decade.

Medical and Clinics
Property and Real Estate
Legal and Professional
Accounting and Finance
Retail and F&B
Manufacturing and B2B
Education
Travel and Tourism

Registered Malaysian Company - SSM: RA0096955-W

Cybergate MSP Technology has been operating since 2014, originally as Solution Bytes Sdn Bhd. We are a fully registered Malaysian company compliant with local business and data protection regulations including PDPA 2010. Our team is based in Malaysia - not outsourced offshore.

Not sure which service you need?

Tell us what problem you are trying to solve and our team will recommend the right solution - free consultation, no obligation.

Get a Free Consultation

Tell us what you need and we will get back to you within 2 business hours with a recommendation and quote.

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