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Moving your business to Microsoft 365 is one of the highest-impact technology decisions a Malaysian SME can make. Email, file storage, video conferencing, team collaboration and productivity applications - all in one platform, accessible from anywhere, with enterprise-grade security. But a poorly planned migration causes email downtime, lost data and frustrated staff. Cybergate handles it properly.

Cybergate is a certified Microsoft Partner providing Microsoft 365 setup, migration and ongoing management to businesses across KL, Selangor, Negeri Sembilan and Melaka since 2014. We have migrated more than 200 businesses from on-premise Exchange, Google Workspace, local mail servers and ageing POP3 setups to Microsoft 365 - with zero data loss and minimal downtime in every engagement.

Our Microsoft 365 service does not end at migration. We configure your environment properly from day one - security policies, MFA, email filtering, SharePoint structure, Teams setup and user training - so your staff actually use the platform and get value from it. Then we manage it ongoing so you are never left troubleshooting licensing, account issues or configuration problems alone.

200+
Microsoft 365 Migrations Completed for Malaysian Businesses
0
Data Loss Incidents Across All Our 365 Migrations
Microsoft
Certified Partner for 365 and Azure Cloud Services
Microsoft 365 setup and configuration for Malaysian business by Cybergate

What Our Microsoft 365 and Cloud Services Cover

We handle the full Microsoft 365 lifecycle from initial setup and migration through to ongoing administration, security and user support.

  • Microsoft 365 Business Basic, Standard and Premium licensing
  • Email migration from on-premise Exchange, Google Workspace or POP3
  • DNS configuration: MX, SPF, DKIM and DMARC setup
  • Outlook desktop and mobile setup for all users
  • SharePoint Online intranet and document library setup
  • OneDrive configuration and file migration from local servers
  • Microsoft Teams setup: channels, permissions and guest access
  • Multi-factor authentication (MFA) enforcement for all accounts
  • Conditional access policies and device compliance rules
  • Microsoft Defender for Business endpoint protection
  • Microsoft 365 backup via third-party solution
  • User onboarding and offboarding account management

Why Microsoft 365 Is the Right Choice for Malaysian SMEs

Microsoft 365 replaces your on-premise email server, file server, video conferencing tool, team chat and Office software licences with a single monthly subscription. For most Malaysian SMEs it is cheaper than maintaining ageing on-premise infrastructure when you factor in hardware refresh, server maintenance and IT overhead. You get enterprise-grade reliability, 99.9 percent uptime SLA and security features that would cost far more to implement independently.

Our Microsoft 365 Migration and Setup Process

01

Pre-Migration Audit

We audit your current email platform, DNS settings, mailbox count and data volume. We identify any shared mailboxes, distribution lists, aliases and calendar dependencies that need to be migrated.

02

Licensing and DNS Setup

We procure the right Microsoft 365 licences for your team, configure your domain DNS records and set up the tenant with the correct regional and compliance settings for Malaysian businesses.

03

Migration and Configuration

We migrate all mailboxes, contacts and calendars. We set up SharePoint, OneDrive, Teams and security policies. MFA is enforced on all accounts before cutover.

04

Training and Handover

We walk your team through Outlook, Teams, OneDrive and SharePoint. We provide a simple admin guide so your designated person can handle basic tasks. Ongoing support continues under your plan.

Microsoft Teams and SharePoint collaboration setup for Malaysian business team

Pricing Guide

Microsoft 365 licensing starts from RM 17 per user per month (Business Basic) and RM 52 per user per month (Business Standard, includes full Office apps). Migration is priced by mailbox count: from RM 800 for up to 10 mailboxes, inclusive of DNS setup, data migration, Outlook configuration and user testing. Ongoing Microsoft 365 administration retainer available from RM 200 per month covering licence management, user add/remove, security policy updates and helpdesk for 365-related issues. Contact us for a quote tailored to your mailbox count and requirements.

Areas We Cover for Microsoft 365 and Cloud Services

Kuala Lumpur Petaling Jaya Shah Alam Subang Jaya Klang Cheras Puchong Cyberjaya Putrajaya Seremban Nilai Melaka Alor Gajah Muar

Real Client Results

A 60-person logistics company in Shah Alam was running a 10-year-old on-premise Exchange server that was failing and due for hardware replacement. Cybergate migrated all 60 mailboxes to Microsoft 365 Business Standard over a single weekend, configured SharePoint to replace their ageing file server and set up Teams for internal communication. Total migration cost was less than one year of server maintenance. Zero email was lost.

A law firm in Kuala Lumpur with 15 staff was using a mix of Gmail, personal Hotmail accounts and a shared Dropbox folder for client documents - a PDPA compliance risk. Cybergate consolidated everything onto Microsoft 365, implemented strict data handling policies, enabled MFA on all accounts and set up a structured SharePoint document library with proper access controls. The firm now meets their professional indemnity insurer's data security requirements.

Frequently Asked Questions

How long does a Microsoft 365 migration take?
For most SMEs migrating from on-premise Exchange or Gmail, a full email migration takes 1 to 3 business days depending on mailbox count and data volume. We perform the migration outside business hours to minimise disruption to your team.
Will we lose any emails during migration?
No. We run a pre-migration audit, perform a delta sync before cutover and verify all mailboxes after migration. We keep the old mail system live until all users confirm everything is working correctly. In over 200 migrations we have had zero data loss incidents.
What Microsoft 365 plan do we need?
For most Malaysian SMEs we recommend Microsoft 365 Business Standard at RM 52 per user per month. It includes Outlook, Teams, SharePoint, OneDrive, Word, Excel and PowerPoint plus 1TB cloud storage per user. We assess your needs and recommend the right plan before any commitment.
Can you migrate our existing files to SharePoint or OneDrive?
Yes. We migrate files from local file servers, NAS devices, Dropbox and Google Drive to OneDrive or SharePoint. We preserve folder structures and permissions where possible and test access for all user groups before decommissioning the old storage.
Do you handle Microsoft 365 user management on an ongoing basis?
Yes. Our ongoing Microsoft 365 administration retainer covers adding and removing users, licence management, password resets, security policy updates, MFA troubleshooting and general 365-related helpdesk support for your team.
Is Microsoft 365 data backed up?
Microsoft does not provide comprehensive backup of 365 mailboxes, SharePoint or Teams data by default. We implement dedicated third-party Microsoft 365 backup solutions that provide point-in-time recovery of emails, files and Teams conversations. This is strongly recommended for all businesses.

Related Services

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