- COVERAGE KL, Selangor, N. 9 & Melaka
- Email support@cybergate.com.my
- Phone +6013-256 2218
Most Malaysian SMEs do not think about backup and disaster recovery until data loss has already occurred. Ransomware, hardware failure, accidental deletion and physical disasters can wipe years of business data in minutes. Without a tested backup and recovery plan, the average Malaysian SME takes 3 to 5 days to recover - if recovery is possible at all.
Cybergate designs layered backup solutions for businesses across KL, Selangor, Negeri Sembilan and Melaka following the 3-2-1 backup rule: 3 copies of data, 2 different media types and 1 copy offsite or in the cloud. We implement, monitor and test recovery procedures so you know your backup actually works before you need it.
Unlike simply installing backup software and walking away, our managed backup service includes scheduled restore testing, daily monitoring with failure alerts and quarterly recovery drills. We verify your backup is working and your team knows how to recover from it.
We design layered backup solutions following the 3-2-1 rule and test recovery procedures so your business can restore in hours, not days.
The 3-2-1 backup rule is the gold standard for data protection. Keep 3 copies of your data, on 2 different types of media, with 1 copy stored offsite or in the cloud. This means if ransomware encrypts your primary systems, if your office burns down or if your NAS fails, you always have a clean recoverable copy. Cybergate implements and monitors all three layers for every client.
We assess what data your business has, where it lives, how critical it is and what your recovery time objective is. We identify gaps in your current backup coverage.
We design a layered backup solution based on your data volume, budget and recovery time requirements. You receive a clear proposal before any work begins.
We install and configure all backup hardware and software, set schedules and monitoring alerts and run the first full backup to verify everything is working.
We monitor your backup daily, alert you to any failures, run quarterly restore tests and provide monthly backup health reports so you always know your data is protected.
Backup solutions are priced based on your data volume and required recovery time. As a guide: NAS backup from RM 1,500 (Synology 2-bay with drives), cloud backup from RM 80 per month (up to 1TB, Wasabi), managed backup monitoring from RM 200 per month including daily monitoring, monthly reports and quarterly restore tests. Contact us for a free backup assessment.
A legal firm in Petaling Jaya relied on a single external HDD with no monitoring or testing. Staff accidentally deleted 3 years of case files and recovery was impossible. After Cybergate implemented a Synology NAS with versioned backups, Microsoft 365 mailbox backup and cloud replication to Wasabi, they have had zero unrecoverable data loss incidents since.
A retail company in Melaka with 3 outlets was hit by ransomware that encrypted their POS server and accounting data. Because Cybergate had implemented offsite backup 6 months earlier, we restored their entire system to a clean state within 4 hours using the previous night's backup. Without that backup, estimated recovery cost would have exceeded RM 50,000.
Most Malaysian SMEs discover their backup does not work when it is too late. Get a free backup assessment today.
Tell us about your current backup setup and we will assess your risk and recommend the right solution.
